How can I contact my electricity supplier for free?
You can phone your electricity supplier without any charges (from a landline or phonebox) by using their (0800) freephone customer services lines:
- EDF Energy: 0800 096 2255 (Website: EDF Energy)
- Npower: 0800 073 3000 (Website: npower)
- British Gas: 0800 048 0202
- E-on: 0800 404 6287
- Scottish Power: 0800 400 200 (Website:Scottish Power)
- Southern Electric: 0800 117 116
How can I pay for my electric?
Each major electricity supplier (EDF Energy, Npower, British Gas, Scottish Power and Southern Electric) enables their customers to pay for their electric by either: on receipt of bill (the customer then pays over the phone by Debit/Credit Card or with the payment slip in Cash at their Bank or Post Office), Direct Debit (which usually means discounts on your electric bills) or, Prepayment (card, key or token meter – which usually means higher electricity prices and tarriffs).
How often can I switch electric supplier?
You can switch electric supplier roughtly once every 8 weeks.
How long does it take to switch home electric supplier?
It usually takes 4 to 8 weeks (for the transfer of supply from your old electric company to your new electric company) to switch your home electric supplier.
What happens when I switch electric supplier?
When you switch electric supplier your old supplier will close their account on a final meter reading (which has been shared and agreed with you new electric supplier) which is the same reading (+1 unit) your new supplier opens your new electric account with.
What is the cheapest electric supplier?
The cheapest electric supplier is different for every house in the UK (depending on postcode, consumption and payment method) which is why you need to provide your address details and usage etc when comparing electricity prices.
How do I cancel my contract with a new electric supplier?
Every major electric supplier is legally required (distant selling regulations) to provide the right to cancel your electric supplier contract anywhere between 5 and 12 days from the initial signing of the contract (be it over the phone, door to door or online).
Can I save money and help save the environment?
Yes, simply enter your postcode in this form to calculate your cheapest electric suppplier, and also your greenest! save more than money (save CO2 emmissions).
